CERTIFICATION APPLICATION SUPPORT - SERVICE AGREEMENT

Simplifying Procurement, Amplifying Results

1. Parties

This Agreement ("Agreement") is made between Procurement & Co., LLC ("Company") and the individual or entity identified in the acceptance form below ("Client"), collectively referred to as "the Parties."

2. Project Description

The Company will provide the Client with comprehensive certification application support services. This service is designed for businesses seeking federal, state, and local certifications to compete for government contracts. The Company will guide the Client through the complete certification process from strategy and eligibility review through application preparation, submission, and post-submission monitoring until approval.

3. Scope of Work

3.1 Services Included:

The Company will perform the following services:

  • Certification Strategy & Eligibility Review — 1-on-1 consultation to determine which certifications are best for your business goals, review of business ownership and structure for eligibility, and recommendations for federal, state, and local certifications

  • Document Collection & Checklist — customized checklist of required documents, templates and samples for key forms, guidance on gathering ownership and financial records, and review of documents for accuracy and formatting

  • Application Preparation & Submission — complete application preparation, entry into applicable certification portals, upload of supporting documentation, responses to pre-screening questions, final review before submission, and submission on your behalf or walkthrough as required

  • Post-Submission Monitoring & Support — application tracking and status monitoring, response to requests for clarification or additional documentation, assistance with interviews or site visits if required, and follow-up until approval or final determination

  • Initial intake and client profile review within 24 hours of form submission

  • 45-minute kickoff consultation (Tuesday-Thursday) to discuss certification strategy and priorities

3.2 Delivery Timeline:

Initial strategy consultation and document collection checklist will be delivered within 7-10 business days of intake form submission and kickoff call completion. Complete application preparation and submission will follow based on document gathering progress. The certification approval process typically takes 6+ months from submission, depending on the certification type and agency requirements.

3.3 What is NOT Included:

  • State filing or application fees (Client responsible)

  • Certification add-on services (SBA 8(a) consultation, annual renewal support, expedited review, branded binder)

  • Ongoing business consulting or strategy services beyond certification support

  • Legal advice or representation

  • Proposal writing or bid assistance

4. Deliverables

The Company will provide the following deliverables:

  • Customized certification strategy and eligibility analysis

  • Prioritized list of recommended certifications for your business

  • Document collection checklist tailored to your certifications

  • Templates and samples for key certification forms

  • Completed applications for all pursued certifications

  • Submission confirmation documentation

  • Monthly status updates and monitoring reports

  • Responses to agency requests for clarification or additional documentation

  • Follow-up through approval or final determination

5. Refund Policy

  • No refund after intake form submitted. Once Client submits the completed intake form, the service fee becomes non-refundable because the Company begins reviewing your information and preparing for the kickoff consultation.

  • Refund available before intake. If Client cancels before submitting the intake form, a full refund is available within 7 calendar days of purchase.

  • No refunds for partial completion. If Client does not complete the kickoff call, no refund will be issued.

6. Payment Terms

  • Service Fee: $2,500.00

  • Payment Schedule: Billed at time of purchase

  • Service Delivery: Service delivery begins upon payment receipt

  • Non-Payment: If payment fails, service delivery is paused until payment is resolved

  • No Auto-Renewal: This is a one-time service engagement (not a recurring subscription)

7. Client Responsibilities

The Client agrees to:

  • Complete the intake form within 24 hours of purchase

  • Schedule and attend the 45-minute kickoff call (Tue-Thu) within 1 week of purchase, or reschedule with 48-hour notice

  • Provide accurate information about business ownership, structure, and operations

  • Gather and provide required documentation in a timely manner

  • Respond promptly to agency requests or requests for clarification from the Company

  • Pay any applicable state, federal, or local certification application fees directly to the agencies

  • Participate in interviews or site visits if required by certifying agencies

  • Maintain accurate and current business information throughout the certification process

8. Confidentiality

Both Parties agree to maintain confidentiality of all proprietary, financial, and business information shared during consultations and throughout the certification process. Information will not be disclosed to third parties without prior written consent, except as required by law or as necessary to submit certification applications.

9. Intellectual Property

  • All templates, checklists, frameworks, and proprietary materials remain the property of Procurement & Co.

  • Client receives a limited license to use customized documents and completed applications for their own certification purposes only

  • Any materials provided by Client remain Client's property

10. Service Modifications

The Company reserves the right to suspend or discontinue services if:

  • The Client fails to provide accurate information required for certification applications

  • The Client fails to attend the scheduled kickoff call without rescheduling

  • The Client fails to respond to agency requests or Company inquiries for more than two (2) weeks

  • The Client is unresponsive for more than two (2) weeks (service will be considered abandoned, no refund; restarting requires a new service purchase)

11. Limitation of Liability

Procurement & Co. does not guarantee certification approval, as final determination rests with federal, state, and local certifying agencies. The Company is not liable for certification denial, delays, or outcomes. The Company is not liable for indirect, incidental, or consequential damages, including lost opportunities or revenue.

12. Governing Law & Dispute Resolution

This Agreement shall be governed by the laws of the State of Illinois.

Disputes shall first be attempted through negotiation and mediation. If unresolved, disputes shall be settled by binding arbitration in Illinois before litigation is considered.

13. Termination

Either Party may terminate this Agreement with written notice.

  • Termination by the Client will take effect immediately

  • Upon termination, all Confidentiality and Intellectual Property obligations survive

  • No refunds will be issued for termination after intake form submission

  • Client remains responsible for any certification application fees paid to agencies

14. Acceptance

By submitting the form below, the Client agrees to the terms of this Agreement.By submitting the form below, the Client agrees to the terms of this Agreement.