PROCUREMENT & CO. REFUND & PAYMENT POLICY // STRIPE COMPLIANT // ILLINOIS GOVERNING LAW // EFFECTIVE DATE: 2026 //
This Refund & Payment Policy ("Policy") explains Procurement & Co.'s billing practices, payment terms, and refund eligibility for all services purchased through procure-ment.com. Please read this Policy carefully before completing any purchase.
By completing a purchase, you confirm that you have read and understood this Policy in its entirety.
SECTION 1 — PAYMENT PROCESSING
1.1 Payment Processor
All payments are processed securely through Stripe, Inc., a PCI DSS Level 1 certified payment processor. Procurement & Co. does not store, access, or retain your full credit card number, CVV, or banking credentials at any time. By completing a purchase, you also agree to Stripe's Terms of Service available at stripe.com/legal.
1.2 Accepted Payment Methods
We accept all major credit and debit cards supported by Stripe, including Visa, Mastercard, American Express, and Discover. Additional payment methods available through Stripe may be offered at checkout at our discretion.
1.3 Currency
All prices are stated and charged in U.S. dollars (USD). International clients are responsible for any currency conversion fees charged by their financial institution.
1.4 Payment Timing
• One-Time Services: Payment is due in full at the time of purchase. Engagement does not commence until payment is confirmed.
• Subscription Services: The first payment is charged upon subscription activation. Subsequent monthly payments are automatically charged to the payment method on file on the same calendar date each month.
• Quarterly Retainer Services: The first payment is charged upon engagement activation. Subsequent quarterly payments are automatically charged every ninety (90) days.
1.5 Payment Confirmation
A payment confirmation receipt will be sent to the email address provided at checkout. Please retain this confirmation as proof of purchase.
SECTION 2 — PRICING
2.1 One-Time Services
ServicePriceEditorial Capability Profile & Dossier Design$1,250Federal Identity Validation & Institutional Market Authorization$1,500Certification Architecture & Regulatory Renewal Lifecycle$1,850Enterprise Entity Governance Retainer$1,500/QtrCapital Acceleration Matrix & Quarterly Governance Review$1,250/QtrPredictive Procurement Intelligence & Pipeline Architecture$1,850The Institutional Blueprint & Master Corporate Prospectus$1,250The Sovereign Certification & Socio-Economic Suite$4,500Corporate Certification Continuity & Asset Protection$1,500The Flagship Proposal Narrative & Response Engine$4,500The Sovereign Executive Audit & Market Positioning Blueprint$5,500The Foundation Tier — Corporate Initiation$999The Executive Tier — Identity & Presence$1,499The Sovereign Tier — Market Presence & Allocation$2,999
2.2 Subscription Services
ServiceMonthly PriceMinimum CommitmentTHE BRIEFING — Market Intelligence Pipeline$249.99/mo90 daysTHE INDEX — Strategic Analytics & Capture$599.00/mo90 daysTHE SYNDICATE — Consortium Executive Retainer$1,499.00/mo90 days
⚠️ IMPORTANT: All subscription services require a minimum ninety (90) day commitment. You may not cancel during the initial 90-day period. See Section 4 for full subscription and cancellation terms.
2.3 Pricing Changes
Procurement & Co. reserves the right to modify pricing at any time. Price changes do not affect services already purchased and in progress. Active subscription clients will receive at least fourteen (14) days written notice before any price increase takes effect for their account.
SECTION 3 — REFUND POLICY — ONE-TIME SERVICES
3.1 Cancellation Window
For one-time service purchases, you may request a full refund within forty-eight (48) hours of your confirmed purchase date, provided that Procurement & Co. has not yet commenced substantive work on your engagement.
"Commencement of substantive work" includes, but is not limited to: • Assignment of an analyst or team member to your engagement • Review of your submitted intake materials • Initiation of research, analysis, or document preparation • Any direct advisory communication specific to your engagement
3.2 No Refunds After Commencement
Once substantive work has commenced as defined in Section 3.1, NO REFUNDS will be issued under any circumstances, including but not limited to:
• Client dissatisfaction with deliverables • Change in business direction or strategy • Failure to complete the intake protocol • Inability to utilize delivered work product • Government agency delays, rejections, or processing issues
The Firm's obligation is to deliver the contracted scope of work — not to guarantee specific business outcomes, government approvals, or contract awards.
3.3 How to Request a Refund
Refund requests must be submitted in writing only to:
Requests must include your full registered business name, purchase confirmation number, and the reason for the refund request. Verbal or phone refund requests will not be accepted or processed.
Approved refunds will be processed within ten (10) business days to the original payment method. Processing times may vary depending on your financial institution.
SECTION 4 — REFUND POLICY — SUBSCRIPTION SERVICES
4.1 No Refunds on Subscription Fees
All subscription fees are strictly non-refundable. This applies to:
• The Briefing ($249.99/mo) • The Index ($599.00/mo) • The Syndicate ($1,499.00/mo)
Cancellation of your subscription stops future billing but does not entitle you to a refund of any amounts already charged for the current or any prior billing cycles.
4.2 No Refunds on Quarterly Retainer Fees
All quarterly retainer fees are strictly non-refundable once the billing cycle has commenced. This applies to:
• The Enterprise Entity Governance & Continuous Compliance Retainer ($1,500/Qtr) • The Capital Acceleration Matrix & Quarterly Governance Review ($1,250/Qtr)
4.3 Minimum Commitment Period
All subscription and quarterly retainer services require a minimum commitment of ninety (90) calendar days from the date of activation. You may not cancel during this initial period. Cancellation requests submitted during the 90-day commitment period will not be honored.
4.4 Cancellation After the Minimum Period
Following the expiration of the 90-day commitment period, you may cancel your subscription by submitting a written cancellation request to info@procure-ment.com no later than five (5) business days before your next scheduled billing date.
Cancellation requests received after the 5-business-day deadline will take effect at the conclusion of the following billing cycle — you will be charged for that additional period.
4.5 Renewal Reminder
We will send you a written renewal reminder notice at least fourteen (14) calendar days before the end of your initial 90-day commitment period, and before each subsequent renewal thereafter. This notice will be sent to the email address on file. Failure to receive the reminder due to spam filtering, inaccurate contact information, or other factors outside our control does not relieve you of your billing obligations.
4.6 Effect of Cancellation
Upon confirmation of a valid cancellation:
• Your subscription remains active through the end of the current paid billing period • Access is revoked at the conclusion of that period • A secure download link to your submitted documents will be emailed to you, valid for five (5) calendar days • Your portal workspace is archived after the download window closes
SECTION 5 — FAILED PAYMENTS
5.1 Failed Payment Handling
If a scheduled subscription or retainer payment fails, we will:
Notify you via email at the address on file within one (1) business day
Attempt to reprocess the payment automatically
5.2 Service Suspension
If payment remains outstanding for more than five (5) calendar days after the original billing date, Procurement & Co. reserves the right to:
• Suspend your access to all active services and the client portal • Pause all active deliverable work
5.3 Termination for Non-Payment
If payment remains outstanding for more than thirty (30) calendar days, Procurement & Co. reserves the right to terminate the engagement entirely. Termination for non-payment does not waive any outstanding fees owed.
5.4 Reactivation
Service suspended due to failed payment may be reactivated upon receipt of full payment of all outstanding balances. Reactivation is at Procurement & Co.'s sole discretion.
SECTION 6 — CHARGEBACKS & DISPUTES
6.1 Contact Us Before Filing a Chargeback
If you have a concern about a charge, please contact us at info@procure-ment.com before filing a chargeback with your financial institution. We are committed to resolving billing concerns promptly and transparently.
6.2 Chargeback Policy
Filing a chargeback for a legitimate charge — including charges covered by this Policy's non-refundable terms — constitutes a breach of our Master Service Agreement. In the event of an unjustified chargeback, Procurement & Co. reserves the right to:
• Immediately terminate your engagement and revoke portal access • Submit documentation to Stripe disputing the chargeback • Pursue recovery of outstanding fees through available legal remedies
SECTION 7 — GOVERNING LAW
This Refund & Payment Policy is governed by the laws of the State of Illinois. Any disputes arising from this Policy shall be resolved in accordance with the dispute resolution procedures outlined in the Procurement & Co. Master Service Agreement, available at procure-ment.com/governance-framework.
SECTION 8 — CONTACT
For billing questions, refund requests, or payment disputes, contact us at:
Procurement & Co. info@procure-ment.com procure-ment.com
All refund requests and billing disputes must be submitted in writing to the email address above. We aim to respond to all billing inquiries within two (2) business days.
STATUTORY DISCLOSURE
Procurement & Co. is an independent advisory firm and is not affiliated with, endorsed by, or acting as an agent of any federal, state, or municipal government agency. All government registrations, certifications, and filings are available at no direct cost from the issuing agencies. Our fees are exclusively for professional advisory assistance, document preparation, and strategic guidance. Government contract awards are competitive and subject to agency discretion; no outcomes are guaranteed. This document does not constitute legal advice. Clients are encouraged to consult a licensed attorney for legal guidance specific to their circumstances.