Certification Renewal Support Contract

Simplifying Procurement, Amplifying Results

1. Parties

This Agreement ("Agreement") is made between Procurement & Co., LLC ("Company") and the individual or entity identified in the acceptance form below ("Client"), collectively referred to as "the Parties."

2. Project Description

The Company will provide the Client with certification renewal support services. This service is designed for businesses with active certifications approaching their renewal deadlines. The Company will guide the Client through the complete renewal process from requirement identification through application preparation, submission, and status monitoring until approval.

3. Scope of Work

3.1 Services Included:

The Company will perform the following services:

  • Kickoff Call & Renewal Review — identify certifications due for renewal, gather requirements, discuss any business changes since original certification, and confirm renewal timeline and agency deadlines

  • Document Checklist & Collection — customized checklist for updated paperwork, guidance on gathering required documentation, and review of documents for accuracy and formatting

  • Renewal Application Preparation — complete renewal applications in appropriate agency portals, ensure consistency with original certification data, and respond to renewal-specific questions and declarations

  • Compliance Review — double-check documents for accuracy and compliance, verify alignment with agency renewal requirements, and flag any inconsistencies before submission

  • Submission Support — guidance for filing or direct submission on your behalf where applicable, and confirmation of successful submission

  • Status Monitoring — track application progress, respond to agency clarification requests, and follow-up until renewal is finalized and approved

  • Initial intake and client profile review within 24 hours of form submission

  • 30-minute kickoff consultation (Tuesday-Thursday) to discuss renewal requirements and timeline

3.2 Delivery Timeline:

Initial renewal review and document collection checklist will be delivered within 5-7 business days of intake form submission and kickoff call completion. Complete renewal application preparation and submission will follow based on document gathering progress. Most certification renewals are approved within 4-8 weeks from submission, depending on the certification type and agency requirements.

3.3 What is NOT Included:

  • State filing or application fees (Client responsible)

  • Renewal add-on services (annual renewal support, expedited review, branded binder)

  • Ongoing business consulting or strategy services beyond renewal support

  • Legal advice or representation

  • Assistance with business changes that affect renewal eligibility

4. Deliverables

The Company will provide the following deliverables:

  • Customized renewal requirements analysis

  • Document collection checklist tailored to your certifications

  • Completed renewal applications for all pursued certifications

  • Submission confirmation documentation

  • Renewal status tracking and monitoring reports

  • Responses to agency requests for clarification or additional documentation

  • Follow-up through approval or final determination

5. Refund Policy

  • No refund after intake form submitted. Once Client submits the completed intake form, the service fee becomes non-refundable because the Company begins reviewing your certification renewal requirements and preparing for the kickoff consultation.

  • Refund available before intake. If Client cancels before submitting the intake form, a full refund is available within 7 calendar days of purchase.

  • No refunds for partial completion. If Client does not complete the kickoff call, no refund will be issued.

6. Payment Terms

  • Service Fee: $750.00

  • Payment Schedule: Billed at time of purchase

  • Service Delivery: Service delivery begins upon payment receipt

  • Non-Payment: If payment fails, service delivery is paused until payment is resolved

  • No Auto-Renewal: This is a one-time service engagement (not a recurring subscription)

7. Client Responsibilities

The Client agrees to:

  • Complete the intake form within 24 hours of purchase

  • Schedule and attend the 30-minute kickoff call (Tue-Thu) within 1 week of purchase, or reschedule with 48-hour notice

  • Provide accurate information about current certifications and business changes

  • Gather and provide updated required documentation in a timely manner

  • Respond promptly to agency requests or requests for clarification from the Company

  • Pay any applicable state, federal, or local certification renewal fees directly to the agencies

  • Participate in verification interviews if required by certifying agencies

  • Maintain accurate and current business information throughout the renewal process

8. Confidentiality

Both Parties agree to maintain confidentiality of all proprietary, financial, and business information shared during consultations and throughout the renewal process. Information will not be disclosed to third parties without prior written consent, except as required by law or as necessary to submit renewal applications.

9. Intellectual Property

  • All templates, checklists, frameworks, and proprietary materials remain the property of Procurement & Co.

  • Client receives a limited license to use customized documents and completed renewal applications for their own renewal purposes only

  • Any materials provided by Client remain Client's property

10. Service Modifications

The Company reserves the right to suspend or discontinue services if:

  • The Client fails to provide accurate information required for renewal applications

  • The Client fails to attend the scheduled kickoff call without rescheduling

  • The Client fails to respond to agency requests or Company inquiries for more than two (2) weeks

  • The Client is unresponsive for more than two (2) weeks (service will be considered abandoned, no refund; restarting requires a new service purchase)

11. Limitation of Liability

Procurement & Co. does not guarantee certification renewal approval, as final determination rests with federal, state, and local certifying agencies. The Company is not liable for renewal denial, delays, or outcomes. The Company is not liable for indirect, incidental, or consequential damages, including lost opportunities or revenue.

12. Governing Law & Dispute Resolution

This Agreement shall be governed by the laws of the State of Illinois.

Disputes shall first be attempted through negotiation and mediation. If unresolved, disputes shall be settled by binding arbitration in Illinois before litigation is considered.

13. Termination

Either Party may terminate this Agreement with written notice.

  • Termination by the Client will take effect immediately

  • Upon termination, all Confidentiality and Intellectual Property obligations survive

  • No refunds will be issued for termination after intake form submission

  • Client remains responsible for any renewal application fees paid to agencies

14. Acceptance

By submitting the form below, the Client agrees to the terms of this Agreement.